Learn More About Tatara Tools
Frequently Asked Questions
General
What types of tools does Tatara offer?
Tatara offers a wide range of tools, including drill bits, chisels, router bits, cutting discs, abrasive discs, brushes, and more. We specialize in both power tool accessories and hand tools to meet various needs.
Are Tatara tools designed for professional or home use?
Tatara tools cater to both professional tradespeople and home DIY enthusiasts. We offer a range of tools designed for various levels of use and durability.
How do I choose the right Tatara tool for my project?
Consider the material you will be working with, the specific task you need to perform, and the tool's specifications. If you need assistance, our customer service team is happy to help you select the appropriate tool.
Do you have a physical store?
You can purchase our Japan-quality accessories through:
🛍 Lazada: https://www.lazada.com.ph/shop/tatara
🛍 Shopee: https://shopee.ph/shop/1473336486
🛍 TikTok Shop: https://vt.tiktok.com/ZSMbr595w/?page=TikTokShop
What payment methods do you accept?
We accept multiple payment options for your convenience:
- ✅ Bank Transfers: BPI, China Bank, RCBC, UnionBank
- ✅ E-Wallets: GCash, GrabPay, Maya
- ✅ Credit/Debit Cards: Visa, Mastercard
- ✅ Cash on Delivery (COD): Available on Lazada, Shopee, and TikTok Shop
We are actively working to add more payment gateways to improve your shopping experience. Stay tuned for updates!
Shipping & Tracking
What are your shipping options and costs?
We offer various shipping options. Shipping costs are calculated based on your order's weight, dimensions, and destination. You can see the shipping costs at checkout before completing your purchase.
How long does shipping take?
🚚 Metro Manila / NCR:1-3 business days
🚚 Provincial Areas:3-7 business days
Delivery times may vary depending on courier schedules, holidays, or weather conditions.
How can I track my order?
You have two ways to track your order:
💬 Use Our Chatbox: Simply open the chatbox on our website and enter your order details to get real-time tracking updates.
🔑 Login to Your Account: Go to your order history to check your status.